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Northkeepers
Start a referral
Start a referral

For professionals

When they need direction, call us.

A short form, a fast response, and no unnecessary paperwork between a young person and support.

Start a referral Email the referrals team

The process

Five steps. That's it.

  1. Submit a referral

    Use the form below, or email us directly. Tell us what you can — we will ask if we need more.

  2. We review the young person's needs

    We look at what support would actually help, and confirm whether mentoring is the right fit. If it isn't, we will say so.

  3. We identify an appropriate Northkeeper

    Matching is deliberate — interests, personality, background and practicalities. The relationship is the intervention.

  4. Support begins

    An introduction on the young person's terms, then regular one-to-one sessions at an agreed frequency.

  5. Progress is reviewed

    Written updates to you at agreed intervals, immediate contact on any concern, and honest reporting on what is and isn't working.

Who can refer

Professionals supporting young people.

  • Local authorities
  • Schools
  • Virtual schools
  • Children's homes
  • Fostering organisations
  • Social care teams
  • Alternative provision
  • Youth justice services

If you hold professional responsibility for a young person and believe consistent one-to-one mentoring would help them, you can refer.

Age range
We typically work with young people aged 8 to 18, and up to 25 for care leavers.
Consent
Please confirm you have the appropriate consent, or the lawful basis, to share the young person's information with us.
Response time
We aim to acknowledge every referral within two working days.
Information sharing
We only ask for what we need to make a good decision and a safe match. See Safeguarding.

This form is not for emergencies

If a child is at immediate risk of harm, contact the police on 999 or the relevant local authority children's services duty team. Do not use this form to report an urgent safeguarding concern.

Referral form

Refer a young person.

Fields marked with an asterisk are required. Everything else helps, but won't hold up your referral.

Referral received.

Thank you. Our referrals team will acknowledge this within two working days. If anything changes in the meantime, email [email protected].

About you

About the young person

Please don't include a full name at this stage.

A short paragraph is plenty. Please describe circumstances rather than labels.

Only what we need to keep the young person and the Northkeeper safe.

Consent and information sharing

Prefer to talk it through first? Email [email protected].

When they lose north, call the Northkeepers.